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Work & Career

What The Interview Tells You About Them

What The Interview Tells You About Them

Two assessments run during an interview and only one of them is ever taught. The other is handed to you free, and most candidates are too nervous to collect it.

What The Interview Tells You About Them

Every piece of interview advice points the same way. Prepare, dress well, sit straight, do not bluff. All of it is sound and all of it serves one question: how do you look to them.

Meanwhile a second assessment is running, and the material for it is being handed over free. For half an hour an organisation is behaving in front of you, under a little pressure, with no particular reason to perform beyond the ordinary. That is the only sample you get before committing years of your life to the place. Most candidates are too anxious to collect it.

Watch the moment after something goes wrong

Something usually does. A question lands badly. Somebody arrives late. A name is mispronounced. An answer comes out tangled and both sides hear it happen.

The moment after is worth more than everything said before it. A decent room steadies. Take your time. Let me put that differently. A poor room lets the silence stretch and watches you sit inside it. That is not a passing mood. That is how the place conducts itself when a person is struggling, and one day the person will be you, three months in, with something late.

Watch what happens when you do not know

Say plainly that you do not know something. You should be saying it anyway, since the alternative is worse. But notice the reply.

Some interviewers move straight on without a flicker, which tells you the place can live with the limits of the people inside it. Others hold the pause a beat too long, or exchange a look. A workplace where not knowing carries a small punishment is a workplace where nobody says early that a project is in trouble. You will discover that eventually. You can discover it now, at no cost.

Watch whether the questions have a purpose

Some questions are strange for a good reason. They are testing how you think when the ground is unfamiliar, and that is legitimate work.

Others are strange because nobody designed them. A question with no connection to the job, put with a straight face by somebody who has no idea what a good answer would sound like, is a small sign that hiring here is improvised. Hiring tends to be the most carefully designed process an organisation owns, because it is the one that gets examined from outside. If this is the improvised version, consider what the undesigned processes look like.

Watch whether the brief contradicts itself

Now and then a candidate is asked for something impossible. Be yourself, but not like that. Sound natural, but exactly like this. Name a figure, but do not be the first to name one.

Anybody can misspeak. The signal is what follows. If somebody in the room notices and untangles it, the place is able to correct itself in public. If the contradiction simply sits there and you are expected to resolve it silently and alone, you have learned how instructions arrive in that building, and you will be receiving them for as long as you stay.

Watch how the no is delivered

You may well not get the job. Most of the time you will not, and there is nothing remarkable about that.

How you are told is remarkable, and it is diagnostic. A short message inside a reasonable time costs almost nothing and is the floor, not the ceiling. Silence is a choice somebody made. So is leaving a candidate to work out the answer from the way they are walked to the door. An organisation that cannot bring itself to deliver an easy piece of bad news to a stranger has no practice at delivering a hard one to an employee.

Separate awkward from unkind

This is the part that keeps the whole exercise honest, so do not skip it. Most interviewers were never trained. Many are engineers or managers pulled out of their own work an hour earlier, more nervous than you assume and worse at this than they would like to be. Awkwardness is ordinary and it means almost nothing.

Unkindness is a different thing, and it is rarer than it feels from a chair where you are the one being judged. The line between them is whether the discomfort was aimed. A fumbled question is awkward. A question built so that every possible answer looks foolish is aimed. Grade the aimed ones and let the rest go.

Write it down the same evening

Here is the practical part, and it is the only instruction in this piece. Hope rewrites memory. Once an offer is sitting in front of you, everything you noticed goes soft, because by then you need it to have been fine.

So put down two or three lines the same evening, before you know the outcome, while you are still a stranger to the place. What did they do when something went wrong. What did they do when I did not know. If the offer arrives, read the note before answering. It was written by the only version of you who had nothing invested.

What holds up

The form will keep changing. Interviews have already moved from rooms to screens, and by the middle of the 2020s parts of the first round were being handled by software rather than people. Ten years from now the whole shape of it may be unrecognisable.

The question underneath survives all of that, because it was never really about interviews. It is about the only thing anybody can learn about a group of people in advance: how they behave when something goes slightly wrong, and whether their decency requires an audience.

Mind & Habits

Four Tells That A Fact Is Not One

Four Tells That A Fact Is Not One

Lists of surprising facts arrive every day and almost none of them are ever checked. Four signs that separate a finding from a decoration.

Four Tells That A Fact Is Not One

Somebody sends you a list. Nine surprising facts about the human body. Five clever ways to handle difficult people. You read it in under a minute, one or two items lodge, and you pass it along. Almost nobody checks anything. That is not carelessness. These lists are built so that checking never occurs to you, and they are good at it.

The useful skill is not knowing which claims are true, because nobody has time for that. It is recognising the shape of a claim that has not earned belief yet. Four signs do most of the work.

One: the number with no parent

Take the claim that being funny makes you eighty-eight percent more attractive. The figure is doing all of the persuading, and it persuades because precision feels like measurement. Somebody must have counted something to land on eighty-eight rather than ninety.

Ask where it came from and there is nothing there. No study, no sample, no year. A real finding travels with its parents: who ran it, on how many people, and what they were careful to say it does not prove. Remove those and the number stops being evidence and becomes decoration cut into the shape of evidence. When a figure arrives orphaned, treat it as worth exactly what it would be worth with no figure attached at all.

Two: the answer that is too tidy

Consider the old line that you get your height from your father and your weight from your mother. It is neat, it is easy to carry, and it is wrong. Height comes from both parents, through many genes working together, and from what you ate while you were still growing. Weight has some inherited component too, and it does not arrive from one parent either; much of it is food, habit and circumstance.

Notice that the tidiness is the reason the claim survives. Real bodies, real markets and real people are messy, so honest descriptions of them come out correspondingly untidy: mostly, it varies, several things at once. A claim that sorts the world into two clean halves has usually been tidied by somebody, and what got swept out during the tidying was the truth.

Three: the item in the list that is not a fact

Read one of these lists to the end and you will often find a line that is not a fact at all. Follow for more. Subscribe. Link below. It sits among the facts wearing the same clothes as the facts.

That line tells you what the list is for. The items were not gathered because they were true. They were gathered because they travel well, and the request is the reason anybody bothered gathering. This does not make every item false. It does tell you that nobody along the chain had any reason to verify one, and that is enough to change how you hold it.

Four: nothing explains why it would work

This is the strongest of the four and the cheapest to run. Put one question to any claim: how would that happen?

Some claims answer at once. Fast music lifting your pulse has an obvious route, since a body tends to fall in with a rhythm it can hear. Others go quiet. Shaking your head to get your energy back offers no route at all, and the silence is the information. A claim with a mechanism can be argued with, tested, narrowed and improved. A claim with no mechanism can only be repeated.

Suspending judgement is not the same as ruling something false. Plenty of true things sat unexplained for years before anybody explained them. It means holding the claim loosely rather than passing it on as settled.

Why bother, when most of it is harmless

It is harmless, mostly. Nobody is injured by believing that gum sharpens the mind or that a pillow is the reason a back aches. That is precisely why the habit forms without meeting any resistance.

The cost is not in any single claim. It is that a mind which has waved through nine easy ones has no practice at stopping the tenth, and the tenth will be about money, or a medicine, or somebody’s character, and it will arrive dressed exactly like the other nine. Run the four tells on the trivia, where being wrong costs nothing, and they will be available when something is actually at stake.

What will not change

The claims circulating ten years from now will be different claims, and they will arrive by some route that does not exist yet. That does not matter. None of these four tests asks what a claim is about. They ask what shape it is: whether the number has a parent, whether the answer is suspiciously neat, whether something is being sold alongside it, and whether anybody can say how it would work. Shapes outlast subjects.

LIFE LESSONS

Inspiration Is Fetched, Not Struck

Inspiration Is Fetched, Not Struck

We talk about inspiration as weather, something that arrives or fails to. Look at where it actually comes from and every source on the list is one you can go to deliberately.

Inspiration Is Fetched, Not Struck

There are a great many things that can supply it. Watching somebody accomplish something considerable. Watching somebody come through adversity. A line from somebody who has thought harder about it than you have. The plain fact of being alive on a particular morning, which is easier to notice on some mornings than others.

The word makes it sound like weather. Look at the actual sources and something else becomes obvious: every one of them is a place you could go on purpose.

Possibility

Possibility means something achievable, or at least likely enough to attempt. And confirming that a thing is possible is itself the fuel, because it converts a vague wish into a task with a precedent.

Which tells you what to do when stuck. Do not look for encouragement. Look for a case. One person who has done the specific thing you are attempting is worth more than a month of general enthusiasm.

Somebody else managing it

Ask yourself plainly what inspires you, and think about the goals you actually hold. If you want to do well at something, read the accounts of people who did it.

The useful part is rarely the triumph at the end. It is the ordinary detail of how long it took and what it cost, which is the part that makes a difficult project look normal rather than exceptional. Read enough of them and you keep meeting the same figure: somebody with nothing at all at thirty-five or forty-five, who spent the next decade or two turning it round and ended up where they had meant to be. The lesson is not that it is never too late, which is a slogan. It is that the timescale you are silently assuming is probably too short.

Books

The power of literature needs no defending. When you want a thought of that kind, go to a writer you already trust. There may be a poem holding exactly what you would like to become, or a novel that assembles what you want without ever naming it.

And one piece of practical advice from the same source, better than it first appears. Write the lines out by hand and go back to them often. They turn into the thing you say to yourself when the work is hard, and a sentence read two hundred times arrives on its own, while one you have to go and look up does not arrive at all.

Experience, and the plain fact of the day

A life is made of memories and experiences, and the thought of collecting more of them keeps people going. We all want to experience things, large and small, and to reach the ones we have named.

The last source is the one that sounds like a platitude and is the only one always available. Being alive and reasonably well is itself the ground everything else stands on, and it is noticeable chiefly by its absence. Respect the life you have, and it will generally supply a reason to get on with the day.

Relationships

The Compliment You Did Not Say Out Loud

The Compliment You Did Not Say Out Loud

Most of us have a stock of kind things we never got round to saying, and a much shorter route for the unkind ones. The imbalance is a habit rather than a character.

The Compliment You Did Not Say Out Loud

Actions speak louder than words, and the saying is fair, because doing the thing takes courage and effort while saying it takes a moment. But words are not therefore weightless. They make and break relationships, and how a person expresses themselves can accelerate a career or quietly end one.

The poet Maya Angelou made the point that what lodges in somebody is not the deed or the sentence but the feeling they were left holding. And the feeling somebody is left holding is assembled largely out of the words used near them and the manner of their saying.

The imbalance

Everything moves quickly, thoughts and words included, and there is a gap between the two that shows up in one direction only.

The small compliment, the greeting with some warmth in it, is thought and then not said, because there was a rush on. Meanwhile the piece of criticism finds its way out easily, particularly on a day when we are having a bad one or are hurting about something unrelated.

So the unkind words clear the gap and the kind ones do not, and neither is a decision. That is the part worth noticing, because a habit can be altered and a character cannot be argued with.

The things we assume are known

How often do we stop and tell somebody what we appreciate about them? Usually not, on the reasoning that they must already know.

They generally do not. And even where they do, being told is a different event from knowing, in the same way that being paid is different from being owed.

Words carry more weight than we credit. The same sentence can be the thing that gives somebody the strength to keep going, or the careless one at the wrong moment that persuades them to stop.

Four that cost nothing

When something good happens, tell somebody. We are quick to pass on a bad experience and slow with the other kind, and the asymmetry is entirely habit.

Send a message to somebody you have lost touch with in the ordinary rush. Say you were thinking about them and what they mean to you.

Give somebody a compliment, and find a particular way to thank the people who do things that make your life easier, because those are precisely the people taken for granted.

And acknowledge ability and effort out loud where you see them. Somebody who has decided they are not good enough can be talked part of the way back. Be the person in whose company other people feel they are getting somewhere.

The one qualification

This only works while it is true. Praise handed out indiscriminately stops carrying information, and people can tell. Say the specific thing you actually noticed, and say nothing on the days you noticed nothing.

Tips & Tricks

Meditation Without The Cushion

Meditation Without The Cushion

The common reason people abandon this is the belief that it has to be done properly. The version that survives a working week asks for none of that.

Meditation Without The Cushion

More people take up mindfulness and meditation every year, and a good many abandon it inside a fortnight. The reason is rarely the practice. It is the belief that there is a correct way to do it, a posture, a length, a time of day, and that anything short of the correct way does not count.

The useful correction is that meditation need not have a formalised method at all.

Where it can happen

One person finds it while scrubbing each utensil in turn. Another finds it lying in bed. Another simply notices how the body feels, without doing anything about it.

What those have in common is not calm. It is attention resting on one ordinary thing for a stretch, without commentary. That is the whole of the mechanism, and it is available in a kitchen at half past nine at night.

The obstacle is not the schedule

The neuroscientist Richard Davidson, whose research on meditation is among the most cited in the field, has made a point that gets less attention than it deserves. The difficulty in a crowded life is not finding a free half hour. It is separating from the gadgets, which will fill any half hour that becomes free.

That reframes the problem usefully. Somebody who says they have no time for this usually has the time and has already given it to something else, without deciding to.

And the return is practical rather than mystical. People who keep it up report managing things better in spite of being busy, which is a modest claim and the right size of one.

What to be careful of

The genre around this makes large promises. One writer quoted on the subject said it provides a calm that no pharmaceutical company could duplicate, which is a good line and is not a finding. The evidence supports something quieter: modest, real effects on stress and attention for people who practise regularly, and not a replacement for treatment where treatment is needed.

Take the modest version. It is the one that survives a bad week, and the grand version is what people give up when the bad week comes.

The smallest possible start

Choose something you already do daily with your hands. Do it once, at its own speed, with your attention on it and nothing else running. That is a session. Nobody has to be told about it and it does not need a cushion.

Health & Body

What Happens In The First Hour Of A Walk

What Happens In The First Hour Of A Walk

A minute by minute account of what a single walk sets off inside you, and not one part of it requires a conscious thought.

What Happens In The First Hour Of A Walk

Walking is the least impressive item on any list of exercise, and what a single one sets off is a chain of events that runs for the whole hour and then keeps going. Here is the sequence, roughly as it arrives.

The first five minutes

Before you have noticed anything, the opening steps have already told your cells to put out the compounds that will fuel the walk. The heart lifts from something near seventy beats each minute towards a hundred, which pushes more blood around and warms the muscle. Stiff joints begin to ease, because they start producing the fluid that lets them run smoothly.

Five to ten

The heart climbs further and the rate of burn goes with it, several times what it was while you sat. The body wants more fuel than is immediately to hand, so it begins drawing on stored carbohydrate and stored fat. Pressure rises a little, and that is answered by compounds which widen the vessels, so that oxygen arrives faster where the work is being done.

Ten to twenty

Temperature keeps climbing and perspiration starts, because the small vessels under the skin open up to shed heat. A brisker pace pushes the burn higher again and the breathing gets deeper. Epinephrine and glucagon, two hormones, come up to move more fuel towards the working muscle.

Twenty to forty-five

This is the stretch people remember afterwards. You feel invigorated and, at the same time, you begin to unwind, as held tension goes and endorphins arrive. Fat is being burned harder now, and insulin falls.

Forty-five to sixty

Muscles may tire as the stored carbohydrate runs down. Cooling off, the heart slows and so does the breathing. You are burning less than at the peak and still more than you were before you set out, and that raised rate carries on for up to an hour after you have stopped and sat down.

Two honest notes

These figures are averages and the spread between individuals is wide. Age, weight, current fitness, pace and even the weather move all of them, so read the numbers as the shape of the thing rather than as a measurement of you.

And the arithmetic is not really the point. The point is that the entire sequence ran without one conscious instruction from you. You decided to put shoes on. Everything after that was handled by a body that has been rehearsing the routine for a very long time.

Money Matters

Past Returns, And What They Quietly Hide

Past Returns, And What They Quietly Hide

Investors lean hard on past returns because they are printed larger than anything else. There are specific reasons a track record may describe a fund that no longer exists.

Past Returns, And What They Quietly Hide

Most people choosing where to put money lean on the track record, and it usually outweighs every other factor in the decision, including the ones that determine what happens next. The number is prominent, it is easy to compare, and it feels like evidence.

The standard caution is that past performance does not indicate future returns. True, and too vague to act on. The more useful version is specific: here are the reasons the history attached to a fund may not describe the fund you would actually be buying.

Schemes that were merged

Regulators have at times required a fund house to run only one scheme per category. Where a house had several in the same category, some had to be merged into others.

A merged scheme carries a performance history, and part of that history belonged to a portfolio that no longer exists in that form. The line on the chart is continuous. The thing it describes is not.

Categories that were not standard

There was a period with no common definition of what made a company large, mid or small capitalisation. Each fund house set its own boundary.

The consequence is worth holding on to, because it is the sort of error that survives being explained. Two funds described by the same word were frequently not holding the same sort of company at all, so comparing their returns compared two different things while appearing to compare one. Later definitions fixed the going-forward problem and did nothing to the historical numbers, which were produced under the old boundaries.

Objectives that changed

The third reason is the plainest. A scheme can undergo a change in its fundamental attributes while keeping its name. The mandate moves, the sort of holding it may buy moves with it, and the record above the change belongs to a different strategy wearing the same label.

What to do instead

Not to ignore the record, which would be its own mistake. To ask three questions of it first. Was this scheme merged with another, and when? Was it operating under the same category definition for the whole period shown? Has its stated objective changed inside that window?

Where the answer to any of them is yes, the earlier part of the record is history rather than evidence.

One note on dates, because rules of this kind change and this post will outlive them. The categorisation and rationalisation described here was introduced in India in October 2017. The specific rules will move. The three questions will not, and they are worth asking in any market and any year. For what applies to your own holdings now, a qualified adviser with your actual numbers in front of them is the right person to ask.

Mind & Habits

Name The Feeling, Then Give It A Number

Name The Feeling, Then Give It A Number

Difficulty with a feeling often begins earlier than we think, at the point where it was given the wrong name. Two small steps, and they are smaller than they sound.

Name The Feeling, Then Give It A Number

A good deal of our difficulty with emotion begins not in the feeling but in the description of it. Emotions become a problem when they are overwhelming, when they do not suit the situation, or when the unpleasant ones arrive too often. Intense ones are distressing, they interfere with carrying out the ordinary business of a day and with the way we interact with other people, so managing them matters. Managing begins with identifying, and most of us identify badly.

Label it

The first step is to name what you are experiencing, and the difficulty is that many of us do not do this accurately. We reach for a small set of words. We call it sadness when the thing in the room is actually frustration, or shame, or disappointment.

That matters because the three ask for completely different responses. Sadness generally wants company or time. Frustration wants an obstacle removed. Shame wants to be said out loud to somebody who will not flinch. Choose the wrong label, apply the wrong remedy, and conclude that nothing helps.

So the instruction is to become familiar with more of the range, the complex ones included. Contempt. Remorse. Love. A description cannot land accurately if the word for it was never in the set you use.

Rate it

The second step is to put a number on it, zero to ten, for how strongly the feeling is running at this moment.

This sounds like an exercise and it is doing something specific. Without a number, every unpleasant feeling occupies roughly the same space, which is all of it. With one, a three and a nine stop being the same event. You discover which feelings you are genuinely struggling with rather than which are simply loudest.

It has a second use, and this is the bonus in it. Ratings kept over some weeks become a tool for monitoring whether anything is improving. That is very hard to perceive from inside, because a feeling always presents itself as permanent.

Then look again

Having named one, check for others. It is common to be experiencing more than one emotion at a time, and the second is usually the one doing the work. Anger sitting on top of hurt. Irritation sitting on top of worry.

The honest part

None of this makes a feeling smaller, and a practice that promises to is selling something. What it does is make the feeling specific, and a specific thing can be acted on while a general heaviness cannot.

Like any strategy of the kind, it takes practice, and then practice again. The first several attempts feel artificial, because you are learning a vocabulary rather than discovering one you already had.

Work & Career

The Tests That Point At A Career

The Tests That Point At A Career

Four instruments for the person who has no idea what to do next. None of them will tell you the answer, and knowing what each one is actually for makes them considerably more useful.

The Tests That Point At A Career

Finding work that matches you is not a trivial matter of taste. A job you can believe in makes getting up in the morning a different experience from the alternative, and for somebody with no idea where to begin, a structured test is a reasonable place to start looking.

Four are worth knowing about, and what separates them is what each one actually produces.

The quick sort

The Passion Profile Quiz runs to about ten questions, so nothing life-changing should be expected from it. What comes back is one category out of four. The Thriver, the Side Hustler, the Tribe Member and the Firestarter, with a document setting out what that category means, where your strengths are likely to sit and where the difficulties are.

Treat it as a vocabulary rather than a verdict. Its value is that it gives you words for a preference you already had and could not previously describe.

The one with no questions at all

There is a site built on the opposite principle. No questionnaire. It simply presents occupations in a randomised sequence and lets you reject them, one after another, until something makes you pause.

This works better than it sounds, for a reason worth naming. People are poor at describing what they want in the abstract and much better at reacting to a specific thing in front of them. Rejecting two hundred jobs tells you more than answering twenty questions about yourself.

The serious one

The O*NET Interest Profiler asks sixty questions and returns an interest profile along with the job zones that suit it.

The instruction attached to it matters more than the test. Answer on interest alone, without weighing what a job pays or whether you currently have the skills for it. Those are real constraints and they belong to a later conversation. Let them into this one and the instrument measures your fears rather than your interests. Its best feature is that each occupation is tied to somebody from that field describing what the work is actually like and why they love it, which is the part no questionnaire can supply.

The longer one

The Holland Code Career Test takes roughly twenty minutes and hands back three separate things: an ideal career type drawn from your strongest interest area, then a score in each of six areas, then the careers that match.

What none of them do

None of these will hand you an answer, and a test that claimed to would be worth less rather than more. What they do is narrow a field that felt infinite down to something you can investigate, and give you the names of a few jobs to go and ask somebody about.

That last step is the one people skip, and it is the only one that has ever settled the question.

Mind & Habits

Six Ways People Decide, And Yours Is One Of Them

Six Ways People Decide, And Yours Is One Of Them

Are you the sort who spends the sunny day, or the sort who puts something by for the wet one? Before improving how you decide, it helps to know which of six patterns you fall into without thinking.

Six Ways People Decide, And Yours Is One Of Them

Deciding better, or simply deciding at all rather than postponing, does not begin with a technique. It begins with noticing the style you already run on by default, because default is what you revert to under pressure whatever you have read.

Six patterns turn up repeatedly, and they sort neatly into three opposed pairs.

Alone, or by committee

Some are a little solitary about it and settle things by themselves. Their own judgement outweighs anybody else’s, a second opinion may never be sought at all, and they hold to whatever they have concluded is right.

At the other extreme is the person who takes a vote on everything. Even the lunch order attracts a second opinion. They will question you closely, and at times you find yourself feeling responsible for decisions that were never yours.

The future, or the present

One group takes time in order to work out where an action leads. They want a calculated decision and they weigh the big picture above the critical details.

The other believes in the day in front of them and decides on what it means now. They will study the matter closely and in detail, and the detail is exactly where they can lose sight of the larger shape.

The head, or the heart

Practical decision makers never let feeling take over. Even in personal matters the decision can come out calculated, with very little room in it for anybody else.

Against them are the many people who decide from the heart, for whom values and principles weigh more in the process than the practical details do.

What to do with this

Not to pick a winner. Each of the six has a failure mode, and each failure mode looks like a virtue from inside.

The solitary decider calls it decisiveness right up to the point where the thing they missed was obvious to everybody else. The committee decider calls it consultation while the decision quietly ages. The long-view person calls it strategy while the immediate problem grows. The close-detail person calls it rigour and misses the shape. The practical one calls it clear-headedness and leaves damage behind. The heart-led one calls it integrity and occasionally chooses the option that cannot work.

So the use of the list is diagnostic rather than aspirational. Find yourself in it, then name the specific way your own style tends to fail, and check for that one thing before the next decision of any size. That is a smaller task than becoming a different kind of person, and it is the one that actually changes an outcome.